1. Introduction
At PT. D&W Internasional we are committed to protecting the privacy of our customers,
suppliers, and website visitors. This Privacy Policy outlines how we collect, use, and
protect the personal information we receive from you during our natural stone export
business operations.
2. Information We Collect
We collect various types of information to process orders, manage business relationships,
and enhance our services. The information we may collect includes:
Personal Information: Such as your name, email address, phone number, and
business details when you contact us or place an order.
Business Information: Information related to your company, such as address, tax
identification number, and shipping details.
Financial Information: Payment details such as bank account information, which
are collected for invoicing and payment processing purposes.
Automatically Collected Information: When you visit our website, we may collect
information like your IP address, browser type, and browsing behavior via cookies.
3. How We Use Your Information
We use the information we collect for various business purposes, including:
Processing and fulfilling orders for natural stone products.
Managing customer relationships and communicating with you about your orders,
inquiries, and shipping details.
Handling invoicing, payments, and any financial transactions.
Personalizing and improving your experience on our website.
Complying with legal and regulatory obligations.
4. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share
your information with:
Shipping and logistics providers to deliver your orders.
Financial institutions for payment processing.
Government authorities when required by law or regulations (e.g., for customs or
export controls).
Service providers who assist us with website management, IT services, or data
storage.
We ensure that any third party that handles your data meets the necessary security and
confidentiality requirements.
5. Data Security
We take the security of your personal information seriously. We use industry-standard
security measures to protect your data, including encryption, secure servers, and access
controls. However, please note that no method of transmission over the internet or method
of electronic storage is entirely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience.
Cookies help us to analyze how visitors use our site and to remember your preferences.
You can control your cookie settings through your browser, but disabling cookies may
a ect your experience on our website.
7. Retention of Information
We retain personal and business information for as long as necessary to fulfill the purposes
for which it was collected, including to comply with legal, tax, and accounting
requirements. After the required retention period, your data will be securely deleted or
anonymized.
8. Your Rights
You have the right to:
Request access to the personal information we hold about you.
Request correction or updates to your personal information.
Request deletion of your personal data, subject to any legal obligations we may
have to retain certain information.
Opt-out of receiving promotional communications from us.
To exercise any of these rights, please contact us using the information provided below.
9. International Transfers
As an international stone export business, your personal information may be transferred to
and processed in countries outside your country of residence. We ensure that such
transfers comply with applicable data protection laws and that your information remains
protected.
10. Children’s Privacy
Our services are not directed toward children under the age of 13, and we do not knowingly
collect personal information from children. If you believe we have inadvertently collected
such information, please contact us so we can remove it.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal
obligations, or regulatory requirements. We will notify you of any significant changes by
updating the date at the top of this policy and, where appropriate, by other means.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise
your rights regarding your personal information, please contact us at:
Email: winsen@dw-corporation.com
Phone: +62 811-201-480
Address: Jl. Jendral Ahmad Yani (By Pass) Biz Center Oasis Blok A VII No. 9 Kawasan
Grage City – Cirebon 45113 – West Java – Indonesia